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Terms of Use

Last updated: June 5, 2026

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Courtesy translation. Notifiquei is a Brazilian company, and the Portuguese version of this document is the legally binding one. This translation exists so you can read the agreement in your own language. If the two versions ever disagree, the Portuguese text governs — except that nothing here reduces a right that mandatory consumer or data protection law in your country of residence already grants you.

1 Who we are and what Notifiquei is

Notifiquei is a SaaS platform for Instagram sales automation, developed and operated by Notifiquei (Brazilian company registration number — CNPJ — 59.859.848/0001-13), headquartered in Brazil. Our service uses exclusively the official API of Meta Platforms, Inc. (“Meta”), which means every DM, comment and story automation runs within the limits and conditions Meta itself sets.

Automatic acceptance. By creating an account and/or using Notifiquei — by any means, even without formal registration — you declare that you have read, understood and fully agreed to these Terms of Use, to our Privacy Policy and to the Data Processing Agreement (DPA). They bind you as a contract (electronic/clickwrap acceptance), with no handwritten signature required. If you do not agree with any provision, please do not use the service.

Data processing and the DPA. When you use Notifiquei to process other people's personal data (for example, followers and customers who interact with your Instagram), you act as the controller of that data and Notifiquei acts as the processor. In that case, accepting these Terms also constitutes execution of the DPA between you and Notifiquei, satisfying the written-instrument requirement of Article 28 of the GDPR (Regulation (EU) 2016/679) and Article 39 of the LGPD (Brazil's data protection law), with no further signature needed. If you act on behalf of a company, you represent that you have authority to bind it to these Terms and to the DPA.

2 Description of the service

Notifiquei automates direct messages (DMs), comments and story interactions on Instagram through Meta's official API. The features available to you depend on the plan you subscribe to.

You should be aware that:

  • The service is conditioned on the Meta Platform Terms and Meta's Acceptable Use Policies, available at developers.facebook.com. By using Notifiquei you also accept being bound by those policies.
  • Meta may change, restrict or suspend access to its API at any time, regardless of our wishes. If that happens, Notifiquei features may be affected without this constituting a breach on our part. We will communicate any relevant impact as soon as we become aware of it.
  • Notifiquei has no formal partnership or representation relationship with Meta. We are an independent developer using the public API that Meta makes available.

3 Permitted and prohibited uses

By using Notifiquei you undertake to use it exclusively for legitimate communication and sales purposes. You may not:

  • Use the platform to send spam, unsolicited bulk messages or content that violates Meta's or Instagram's policies;
  • Use automations to manipulate metrics, deceive users, spread disinformation or commit any form of fraud;
  • Use the service to collect other people's data without a lawful basis, or for purposes beyond those authorised by Meta's policies;
  • Use the platform for unlawful purposes, including anything that breaches the consumer protection or data protection law applicable to you — such as the GDPR or UK GDPR in Europe, or the LGPD in Brazil;
  • Share your access credentials with unauthorised third parties;
  • Take any action that compromises the security or availability of the platform.

Breaching these rules may result in immediate suspension or termination of your account, without prejudice to any other remedy available to us.

4 Registration and account security

To use Notifiquei you must create an account with true, complete and up-to-date information. You are responsible for keeping your credentials confidential and for all activity carried out under your account.

If you become aware of unauthorised use of your account, tell us immediately at contato@notifiquei.com.br.

5 Plans, payment and commercial terms

Notifiquei offers monthly and annual subscription plans. Charges are made in advance at the start of each billing cycle. International subscriptions are billed in US dollars or euros, depending on your region, and processed by Stripe — we never see or store your card details.

Any taxes, VAT or bank fees that apply in your country are your responsibility, unless stated otherwise at checkout.

Prices may be adjusted with at least 30 (thirty) days' prior notice by email. Continuing to use the service after the notified adjustment takes effect constitutes acceptance of the new terms.

If payment fails, access to the platform may be suspended after notice, subject to the consumer rights granted by the law applicable to you.

6 Right of withdrawal and refunds

Every customer gets a full refund within 7 (seven) calendar days of purchase, no questions asked. This is a contractual guarantee we offer worldwide, on top of whatever the law where you live already gives you.

If you are a consumer in the European Union, the European Economic Area or the United Kingdom, you have a statutory right to withdraw from this contract within 14 (fourteen) calendar days of purchase, without giving any reason. That legal right prevails over the 7-day guarantee above, and we do not ask you to waive it in order to start using the service.

To exercise either right, write to contato@notifiquei.com.br. Refunds are processed within 10 (ten) business days, to the same payment method used for the purchase.

After the applicable withdrawal period we do not refund the unused portion of a paid cycle, except where the law requires it. You can cancel at any time to stop future renewals, and you keep access until the end of the cycle you have already paid for.

7 Limitation of liability

Notifiquei undertakes to keep the service available and functional. However, we cannot guarantee uninterrupted availability, because of changes to or suspensions of Meta's API, third-party infrastructure problems, or events of force majeure.

Our liability for direct damages is limited to the amount you paid in the last 3 (three) months of service. We are not liable for lost profits or indirect damages arising from limitations of Meta's API or from events outside our reasonable control.

Nothing in this section excludes or limits liability that cannot lawfully be excluded or limited — including mandatory consumer protection rules in your country of residence.

8 Intellectual property

All source code, design, trademarks and other elements of the Notifiquei platform are our property or licensed for use by Notifiquei. Content you create (texts, automation flows) remains yours — by using it on the platform, you grant us a limited, revocable licence to process it solely for the purpose of providing the service you subscribed to.

9 Suspension and termination of the account

You may close your account at any time by writing to contato@notifiquei.com.br. We may suspend or close your account, with prior notice whenever possible, in case of breach of these Terms, non-payment after notice, or a legal requirement.

10 Changes to these Terms

We may update these Terms of Use at any time. When changes are material, we will notify you by email or by a visible notice on the platform at least 10 (ten) days before they take effect. Continuing to use the service after that period constitutes acceptance of the new terms.

11 Governing law and jurisdiction

These Terms are governed by the laws of Brazil. If you are a consumer, this choice of law does not deprive you of the protection afforded by the mandatory provisions of the law of the country where you habitually reside, and you may bring proceedings before the courts of that country.

Before taking any legal action, we encourage you to try to resolve the matter with us at contato@notifiquei.com.br. We reply within 5 (five) business days.

12 Contact

Questions, requests or complaints about these Terms:
Email: contato@notifiquei.com.br
Notifiquei — CNPJ 59.859.848/0001-13
Response time: up to 5 (five) business days.